FAQs

Q?

Who can buy ODESCY Electronic Cigarette ?

A.

We never collect or maintain information at our website from those we actually know are under 18. You must be of your state’s legal smoking age to use our website, and no part of our website is structured to attract anyone under that age. Keep out of reach of children. Products are not suitable to use under the age of 18, pregnant or breastfeeding women, or anyone with heart condition or high blood pressure.

NO NICOTINE,NO TOBACCO INCLUDED in any of the ODESCY Product

Q?

What is ODESCY® ?

A.

ODESCY Electronic Cigarette is an One of the Famous Leading Brand in the UK. With ODESCY there are premium type of e-cigarette which best suits your needs. ODESCY LTD Registered in England and Wales, Company No. 9619734.

Q?

How can I pay for my order?

A.

We accept Visa, MasterCard, and American Express credit and debit cards for your convenience.

Q?

Can I track my order?

A.

Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.

Q?

Can I return an item?

A.

Please visit our Returns & Exchanges page for more information.

Q?

How long will my order take to be delivered?

A.

Delivery times will depend on your location. Once payment is confirmed your order will be packaged. Delivery can be expected within 10 business days.

Q?

Do I need an account and what are the benefits?

A.

It's not required to create an account. But, having an account provides easier checkout, the ability to create and send a wishlist, and a customized shopping experience.

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